Siliconchips Services Ltd.

Innovating Publishing:
Where Technology Meets Human Care

In the rapidly evolving world of academic publishing, the conversation is often dominated by a single word: automation. There is a rush to implement algorithms, utilise machine learning and deploy artificial intelligence to speed up the journey from manuscript to market. While efficiency is undoubtedly critical, an over-reliance on cold technology can lead to a sterile and error-prone outcome. At the heart of every scientific paper, humanities essay or medical journal is a human author trying to communicate a complex idea to a human reader.

This is where the true innovation lies. It is not about replacing the human element but empowering it. The most effective publishing models today are hybrids. They leverage cutting-edge digital publishing solutions to handle the heavy lifting of data processing while retaining experienced human editors to manage the nuance, tone and scientific integrity of the content. This balance is what separates a standard service provider from a true publishing partner.

The Limits of Pure Automation in STM Publishing

Scientific, Technical and Medical (STM) publishing is notoriously unforgiving. A misplaced decimal point in a dosage table or a misformatted chemical equation is not just a typo; it is a potential liability. While software is excellent at pattern recognition, it often struggles with context.

Consider the complexity of transforming a LaTeX file into compliant XML. An automated tool can tag the elements based on a set of rules. However, if the author has used non-standard coding to achieve a specific visual result, the machine may misinterpret the data structure. Without human intervention, this error propagates through the workflow, resulting in corrupted metadata and a frustrated author.

Furthermore, automation lacks empathy. Authors often find the submission and review process stressful. When they encounter a technical hurdle, receiving a generic error message from a portal can be disheartening. A human-centred approach ensures that there is a knowledgeable professional available to guide the author, resolving issues that algorithms simply cannot comprehend.

Integrating Advanced Digital Publishing Solutions

While human oversight is essential, the volume of modern content demands robust technology. The role of digital publishing solutions is to create a frictionless environment where content can flow efficiently. This involves the use of intelligent platforms that automate the mundane, repetitive tasks that traditionally bogged down production teams.

For instance, automated reference structuring and linking can save hours of manual labour. Tools that automatically validate XML against the JATS standard ensure that the structural integrity of the article is sound before a human eye ever reviews it. This “pre-flight” automated checking allows the human editors to focus on what they do best: improving clarity, ensuring consistency and solving complex formatting puzzles.

By integrating these technologies, publishers can achieve significant reductions in turnaround times. The goal is to use technology to clear the path, removing technical obstacles so that the intellectual value of the content can shine through.

The Role of Publishing Workflow Systems

The bridge between the technological engine and the human driver is the workflow system. Modern publishing workflow systems are designed to be collaborative ecosystems. They track the manuscript from submission to peer review, through to copyediting, typesetting and final publication.

A well-designed workflow system provides transparency. It allows all stakeholders—authors, editors, production managers and typesetters—to see exactly where a manuscript is in the process. It flags potential delays and ensures that nothing falls through the cracks. However, the system is only as good as the people managing it.

At the best publishing houses, these systems are configured to prompt human intervention at critical quality control gates. For example, after the software performs an initial layout, a typesetter reviews the visual aesthetics. After the XML is generated, a data specialist verifies the semantic tagging. This interplay ensures that speed never comes at the expense of accuracy.

The Human Touch in a Digital Age

Why do we emphasise human care? Because academic publishing is a relationship business. Publishers build their reputations on the trust of their authors and the reliability of their content. A purely transactional, automated service cannot build relationships.

Human care manifests in the “white glove” service provided to high-profile journals. It appears in the thoughtful query a copyeditor raises when a sentence is ambiguous. It is present when a production manager works overtime to ensure a special issue meets a conference deadline. These are the intangibles that technology cannot replicate.

In the context of accessibility, human care is vital. While software can generate alt-text for images, it often produces generic descriptions. A human editor ensures that the alt-text actually describes the scientific relevance of a chart or graph, making the content truly accessible to visually impaired researchers.

Why Siliconchips Services is the Best of Both Worlds

At Siliconchips Services Ltd, we have deliberately built our business model around this hybrid philosophy. We are not just a technology company and we are not just a traditional typesetting house. We are the intersection of both.

Unmatched Expertise in STM Materials:
We understand that STM content requires a higher level of diligence. Our teams are deeply experienced in handling intricate mathematical notations, complex chemical structures and massive datasets. We utilise advanced digital publishing solutions to manage the XML-first workflows required for modern indexing, but we pair this with subject-matter experts who understand the content they are processing.

Tailored Journal Publishing Services:
We do not believe in rigid, “black box” solutions. We adapt our publishing workflow systems to fit the specific needs of your journals. Whether you require a light-touch approach for a rapid-publication journal or a heavy-hand editorial process for a prestigious flagship title, we scale our human intervention to match your requirements.

Technology as a Tool, Not a Master:
We invest heavily in automation to drive down costs and speed up production. However, every automated output is subject to a robust quality assurance process led by experienced professionals. This ensures that our clients benefit from the efficiency of AI without risking the quality issues associated with fully automated workflows.

By choosing Siliconchips Services, you are choosing a partner who values your content as much as you do. We provide the safety net of human expertise with the propulsion of modern technology.

Experience the best of both worlds in publishing.

Contact Siliconchips Services today to see how our hybrid model can elevate your journal portfolio.

Frequently Asked Questions

What is a hybrid publishing model?

A hybrid publishing model combines automated technology with human editorial oversight. It uses software for repetitive tasks like data validation and XML tagging, while human experts handle complex decision-making, quality control and author communication. This ensures both speed and high quality.

How do digital publishing solutions improve accuracy?

Advanced digital publishing solutions improve accuracy by automating validation checks. They can instantly spot code errors, missing metadata or broken links that a human might miss. However, they are best used as a first line of defence, with human experts providing the final verification.

Why is human intervention necessary for STM content?

STM content often contains complex non-standard formatting, such as unique mathematical equations or specific chemical diagrams. Automated tools can misinterpret these elements. Human experts with subject knowledge ensure that the scientific meaning is preserved during the conversion and typesetting process.

Can your publishing workflow systems integrate with our existing platforms?

Yes. Our systems are designed to be agnostic and interoperable. We can integrate with major submission systems (like ScholarOne or Editorial Manager) and export to various content platforms, ensuring a seamless flow of data between your internal teams and our production environment.

Does a human-centred approach cost more than a fully automated one?

While fully automated solutions may appear cheaper initially, the cost of fixing errors post-publication can be astronomical. Our hybrid approach offers the best value by using automation to reduce base costs while applying human effort exactly where it adds the most value, preventing costly mistakes and protecting your brand reputation.

How do you handle author corrections in a hybrid workflow?

We provide intuitive online proofing tools that allow authors to mark corrections directly on the digital file. These inputs are then reviewed by our production editors to ensure they do not introduce new errors or violate journal style policies before being implemented.


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Umesh Nair

International Executive with focus on Global Growth -20 years working experience in Germany, Singapore, India,Asia, Middle East, Switzerland, Europe across a cultural multi-functional environment.

Specialties: Business Strategy & International partnerships, Global Alliances network in Startup, Technology,Airlines, Aviation, Travel, online travel, E-commerce Business, Luxury Retail, BPO, b2b, ERP Software BusinessDevelopment – Sales, Go to Market, Growth Specialist, Incubation, Entrepreneur in Residence, Senior ClientPartner, Consulting, Market Research – Coleman Research, Lynk Global, Guidepoint, Insight Alpha, GersonLehrman Group.

Umesh Nair

Mr. Manoj Mehta

Mr. Manoj Mehta, is a Science Graduate and a Fellow Member of the Institute of Chartered Accountants of India (ICAI), practicing as a Chartered Accountant since 1984. He had the great opportunity to complete his article training with M/s. S.V.Ghatalia & Co. (now part of E&Y, one of the big four Consulting Firms in India).

He has got vast experience of 40 years in the profession. His core strength is in the field of Finance, as a Corporate Advisor to public, private and multinational companies in the field of financial planning, raising debt and equity, structuring,  etc. His forte is strategic business and financial planning, compliances, deployment of funds, optimum utilization, budgeting, Preparation and analyzing of qualitative Project feasibility reports, anything and everything related to advising on financial decision making.

He holds trusteeship of a few charitable trust to show his philanthropy side.

He has held leadership roles and has been in the forefront in articulating values and beliefs in a team building approach.

Manoj Mehta

Paul Evans

Dr Paul Evans has a long career in publishing in STM and business sectors since graduating from Oxford University and first working as a computer programmer. He worked for Reed Elsevier in a variety of roles for nearly 25 years (in UK, Netherlands and China) up to, in later years, Senior Vice President at the global headquarters in Amsterdam. He then became Managing Director for SAGE Publishing’s Asia Pacific company at its hub in Singapore for 7 years, doubling its size and performance. Latterly he was for three years Director of Nature Research China with Springer Nature in Shanghai and an adviser to the Chinese government for his industry, and then on return to the UK during Covid he has worked for Maverick Publishing Specialists as a consultant and Charlesworth Publishing Services as Director of Partnerships.

He has also taken a strong interest in education initially as a teacher in Japan, as a lecturer and course leader in Publishing Studies at a Scottish university, and now in working in UK education areas.

Paul Evans - Non Executive Director

Bharath Ramadoss

Head of Production and Operations, has been with Siliconchips since 2015. In his time with us, he has managed a team of dedicated and experienced production team members, both in books, journals development.

A graduate of University of Madras, Bharath has a strong experience in quality, complex workflows in the publishing industry. His skill set includes e-publishing, project and team management, XML and HTML, content development, workflow improvement, and now working closely with technology team and developing various tools and platforms.

He enjoys cricket, and you will find him playing every Saturday.

Bharath-R

Becca Mosher

Becca Mosher, US Editorial Project Manager, helped to develop the Siliconchips editorial department in 2015, and her team continues to grow. A graduate of University of Illinois at Urbana-Champaign and University of Missouri – Columbia, Becca has been in the publishing industry since 2007, where she has specialized in e-book project management, editorial management, and editing in a wide variety of styles at all levels, from proofreading to developmental editing. She is proficient in several languages and adept at client relations.

An avid board gamer, Becca teaches different games at a “Learn to Play” night once a week.

becca

Abhijit Pathre

Abhijit Pathre, our Director of Account Management, manages data, accounts, delivery and operations, and maintains client relationships. He is highly experienced in the technology field and possesses excellent communication and problem-resolution skills; prior to joining Siliconchips Services, he was with Hutchison Global Services, working in 3G, and Goldshield Business Solutions, a UK-based Business Process Outsourcing (BPO) firm.

He leads with a humbleness that compels the team to follow his direction. His firm commitment and his vast fifteen-year experience spanning various industries contribute to his essential role as a member of the Siliconchips Services team in India.

Abhijit

Shahid Chowdhary

Shahid Chowdhary began Siliconchips Services in London in September 2010, with one basic idea: to build an organisation committed to value-based leadership and promoting a culture of trust, transparency, integrity and mutual respect.

Shahid received his graduate degree in Mechanical Engineering from NIT Srinagar and his post-graduate in Marketing and Finance from NMIMS, Mumbai – both leading engineering and business schools in India and he was certified by Baan in Enterprise Resource Planning (ERP). He has acquired numerous professional qualifications in innovation, strategy and leadership development throughout his career, including Leadership Management Institute (LMI) in the US and Neuro-linguistic programming (NLP) in London. Over the years he has worked with various multinational companies in India, the US and the UK, including engineering, software development and publishing companies.

Shahid is the driving force behind Siliconchips Services; he focuses on new markets, business development, human resources development and planning for the continued growth of the company. He unites his teams across borders, and encourages a cohesive working community to give our clients a professional and pleasant experience with Siliconchips Services.

Over the weekends, Shahid spends time with his two daughters, practicing martial arts, and volunteering at the stables for his love of horses.

Shahid Chowdhary